These Terms & Conditions ("Terms") govern your access to and use of the Audivice.ai website and platform (the "Service"), operated by NXR Capital LLC, doing business as Audivice.ai ("Audivice," "we," "us"). By creating an account or using the Service, you agree to these Terms.
1. The Service
Audivice.ai connects to your sales calls on supported platforms, transcribes the conversation, extracts agreed deliverables and pricing, and generates an itemized invoice for your review and approval. The Service may also sync records to third-party billing and CRM tools you connect.
Invoices are generated automatically and may contain errors. You are responsible for reviewing and approving every invoice before it is sent. Audivice is not a party to any agreement between you and your client.
2. Eligibility and accounts
You must be at least 18 and authorized to bind the business you represent. You are responsible for the accuracy of your account information, for safeguarding your credentials, and for all activity under your account. Notify us immediately at support@audivice.ai of any unauthorized use.
3. Your responsibilities
You agree that you will:
- obtain all consents required by law from call participants before recording or processing a call, including any two-party consent requirements in your jurisdiction;
- obtain valid consent before submitting any third party's mobile number to the Service for text delivery;
- use the Service only for lawful business purposes;
- not use the Service to send unsolicited marketing, spam, or content that is fraudulent, harassing, or unlawful;
- not attempt to reverse engineer, resell, or overload the Service.
You are solely responsible for compliance with recording-consent laws, the Telephone Consumer Protection Act, CAN-SPAM, GDPR, and any other law applicable to the data you put into the Service.
4. Free trial, fees, and billing
Plan terms including trial length, billing cadence, refunds, taxes and the notice period for a price change are to be confirmed.
You may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period.
5. Your data and ownership
You retain all rights to your call audio, transcripts, client information, and invoices ("Customer Data"). You grant us a limited license to process Customer Data solely to provide the Service. We do not use Customer Data to train general-purpose AI models.
We own the Service, our software, models, and branding. No rights are granted except as expressly stated here.
6. Third-party integrations
Connections to Stripe, QuickBooks, Salesforce, HubSpot, Zoom, Microsoft Teams, Google Meet, and similar tools are provided for convenience. Your use of those services is governed by their own terms. We are not responsible for their availability, accuracy, or acts.
7. Availability and support
We aim for high availability but do not guarantee uninterrupted service. We may perform maintenance, modify features, or discontinue parts of the Service with reasonable notice. Support is available at support@audivice.ai.
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT TRANSCRIPTS OR GENERATED INVOICES WILL BE ACCURATE, COMPLETE, OR ERROR-FREE.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUDIVICE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
10. Indemnification
You will indemnify and hold harmless Audivice and its officers, employees, and agents from any claim arising out of your Customer Data, your failure to obtain required consents, or your breach of these Terms.
11. Termination
We may suspend or terminate your account for breach of these Terms, non-payment, or unlawful use. On termination, your right to use the Service ends and we will delete or return Customer Data in line with our Privacy Policy.
12. Changes to these Terms
We may update these Terms. Material changes will be notified by email or in-product notice at least 30 days before they take effect. Continued use after that date constitutes acceptance.
13. Governing law and disputes
These Terms are governed by the laws of State of Arizona, without regard to conflict-of-law rules. Disputes will be resolved in the courts of Phoenix, Arizona, and you and we each consent to that jurisdiction.
14. Contact
Audivice.ai is a service of NXR Capital LLC.
NXR Capital LLC · 3141 N 35th Ave, Phoenix, AZ 85017, USA · support@audivice.ai · +1-602-362-8881
SMS, WhatsApp & RCS Messaging Terms
These Messaging Terms form part of the Terms & Conditions above and apply to anyone who receives messages sent through Audivice.ai.
Program name
Audivice.ai Meeting Link Delivery
Who is messaging you
Audivice.ai transmits messages on behalf of the supplier, warehouse, or distributor you spoke with. That business collected your number and your agreement to be messaged; Audivice.ai is the platform that delivers the message. The business is named in every message you receive.
Program description
If you agreed during a live call to receive your meeting link by text, WhatsApp, or RCS, you will receive:
- The meeting link for the call you scheduled, with the date and time.
- A reminder shortly before that meeting, if the business has enabled reminders.
- A reschedule or cancellation notice if the meeting time changes.
That is the entire program. You will not receive marketing, promotional, or third-party messages through it. Each message relates only to the meeting you agreed to attend.
Separately, if you hold an Audivice.ai account, you may receive one-time passcodes, invoice and payment notifications, and service notices such as trial expiry or a failed integration sync.
How you opt in
Consent is given in one of two ways:
- Verbally, during a live call. A representative asks whether you would like the meeting link sent by text, WhatsApp, or RCS, and you agree. The exchange occurs on a recorded call - recorded with your separate permission, given at the start of that call - and is logged with a timestamp. Both disclosures are given in your preferred language.
- In writing. You provide your mobile number and agree to messaging by email, in a booking confirmation, or on a form supplied by the business.
Consent is not a condition of purchase, of attending the meeting, or of doing business with the supplier. If you decline, the link is sent by email instead. See our Opt-In Proof page for the exact script and the consent record we keep.
Message frequency
Message frequency varies with your scheduling activity. Expect approximately {{TBC:1-4}} messages per scheduled meeting (link, optional reminder, and any change notice), and {{TBC:2-8}} messages per month on an Audivice.ai account.
Cost
Message and data rates may apply. Neither Audivice.ai nor the business messaging you charges for these messages, but your mobile carrier may charge for messages sent or received according to your plan. Contact your carrier for details.
How to opt out - STOP
You can stop messages at any time. Reply STOP to any message. You will receive one confirmation and no further messages.
Auto-reply on STOP:
Audivice.ai: You have been unsubscribed and will receive no more messages from this number. Reply START to resubscribe. Support: support@audivice.ai
We also honor END, CANCEL, UNSUBSCRIBE, and QUIT. To rejoin, reply START, UNSTOP, or SUBSCRIBE. You may also opt out by emailing support@audivice.ai.
Opting out stops messages across SMS, WhatsApp, and any other channel we use. It does not cancel your meeting - the link will be sent by email instead.
How to get help - HELP
Reply HELP or INFO to any message for assistance.
Auto-reply on HELP:
Audivice.ai: Meeting link delivery. Msg freq varies. Msg&data rates may apply. Reply STOP to cancel. Help: support@audivice.ai or +1-602-362-8881
You can also reach us at support@audivice.ai or +1-602-362-8881.
Supported carriers
Supported carriers include AT&T, T-Mobile, Verizon Wireless, Boost, U.S. Cellular, Cricket, Metro by T-Mobile, and others. Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier and is not guaranteed.
WhatsApp and RCS
Where you agreed to receive messages by WhatsApp, delivery is also subject to WhatsApp's own terms and policies. You can block or report the sender within WhatsApp at any time, in addition to replying STOP.
RCS messages carry a built-in STOP option you can tap, which opts you out exactly as replying STOP does.
Opting out on any channel stops messages on all of them.
Eligibility
You must be at least 18 years old and the user of the mobile number provided. If your number changes or is reassigned, tell the business you are working with, or email support@audivice.ai, so we stop messaging the old number.
Privacy
Mobile numbers and messaging consent are handled as described in our Privacy Policy. We do not sell, rent, or share mobile phone numbers or messaging consent with third parties or affiliates for their marketing purposes. Numbers are shared only with the messaging providers and carriers that transmit the messages on our behalf.
Changes
We may update these Messaging Terms. Material changes will be posted here with a revised date and, where required, notified to you before taking effect.